Returns & Exchanges

At Latched Mama, we want you to love your nursing wear, which is why we offer a 30-day window for returns and exchanges on all unwashed and unworn items. We are dedicated to making the process as simple as possible for busy moms so you can focus on what matters most.

1

Visit the Returns Portal

Enter your order number and shipping zip code into our online returns portal to pull up your purchase history and select the items you wish to return.

2

Select Your Preference

Choose whether you would like to exchange your item for a different size or color, receive store credit, or get a refund back to your original payment method.

3

Print Your Label

Download and print the prepaid USPS shipping label provided by the portal and securely package your items for transit.

4

Ship It Back

Drop your package off at any USPS location; once we receive and inspect your items, your refund or exchange will be processed within 5-7 business days.

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30-Day Window

Return within 30 days of delivery

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Free Returns

Prepaid shipping label provided

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Fast Refunds

5-7 business days processing